Our Story

At Supa IGA Wembley we like to think of our store as different in a great way! Not only are we a full line Supermarket open 24 hours with market fresh produce, huge delicatessen and gourmet food departments, onsite butchery and a bakery, you will also find many ‘extras’ you just wouldn’t normally expect!

Our Meals To Go department is a good example – our self serve salad bar is also OPEN 24 Hours and offers a large range of freshly made salads whilst our self serve hot meal section is available from 10am-10pm 7 days a week. We have fresh cooked breakfast from 6am-10am including breakfast wraps, bacon & egg muffins, toasties and much more! We also have a range of freshly cooked meals for lunch or dinner and also offer freshly made rolls and sushi every day.

Coffee anyone? Or maybe a tea? Enjoy a free (any donation) coffee, tea or hot chocolate whilst doing your shopping, or take a load off, have a seat and enjoy the complimentary chocolates, biscuits and other goodies! Our self serve ‘cafe’ is an initiative to benefit our community with 100% of any funds raised going directly to the M.S Society.

Please make a selection from the menu or scroll down to learn more!

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Supermarket

A peek down our aisles shows that we have a huge range of everyday groceries, local goodies, exotic gourmet needs, international and imported ingredients and a fantastic range of gluten free and health giving products.

We promote local and Australian made/owned products heavily and are happy to help you to your car.

Dairy/Freezer

We have a huge range of dairy and frozen products covering all the usual suspects and then of course our fantastic range of what we like to call ‘extras’.

These are products you wouldn’t normally expect to find in a supermarket chiller or freezer such as gluten free, organic, gourmet and international offerings.

Low Prices

Just because we look great it doesn’t mean we cost more!

In fact we think our weekly specials are as good as you will find anywhere and when you throw in Price Match, IGA Locked Down Low Price promotion, our own late week special offers and everyday low price policy, you’ll find there’s more ways to save!

But don’t take our word for it, check out our weekly catalogue specials and see for yourself.

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Fresh Produce

We believe in providing the freshest possible produce, which is why our fresh produce team hand select only the freshest and best quality produce for SUPA IGA Wembley customers. We know exactly what our customers want and expect and always make sure we have a great range of locally grown seasonal produce at competitive prices.

As with everything in our store we believe that fresh is best, which is why wherever possible we source locally grown produce. This was you enjoy the freshest possible product at a great price and your money stays in the region! Everybody wins! We also cater for large and wholesale orders, particularly for local community organisations and if you are ever looking for something particular that we don’t usually stock, just see any of our friendly team who will always be happy to help.

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Deli

Our state is not only famous for its produce but also our artesian produced goods. That’s why you will always find a huge selection of the very best available on our shelves. From the iconic brands to the lesser known but fantastically tasty offerings of areas such as Margaret River and beyond, we search high and low to offer our customers the very best of all things local. Of course you will also find a good range of your favourite international products.

Our Deli stocks a range of cheeses as well as prosciutto, salamis, real ham off the bone, and delicious marinated olives. There are also a multitude of shelf lines including pastas, cooking oils, sweets, gluten free and a large range organic produce.

Our deli staff are also food connoisseurs! Planning a day out? Have a special occasion or just feeling peckish? Deli platters are also a specialty. We can make them for all occasions. Drop in and see us, or give our deli team a call – because many delicatessen lines are seasonal it’s best to discuss the options!

Lunch anyone? Our deli staff also make delicious rolls for lunch (it’s a good idea to pre-order) – people have been known to travel far and wide just to try them! Our take-away lunch menu consists of the most delicious rolls stacked with ham, cheese, salami & antipasti.

We also have sausage rolls, a variety of pies, pizza’s, whole BBQ chickens with our secret continental stuffing and a selection of hot food ready to go.

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Meat

Our meat is backed by IGA’s 200% fresh guarantee which means we guarantee our meat to be the freshest and best quality available or we’ll replace the item and give you your money back! Now that’s confidence! We source all our meat in Qld and wherever possible from local producers and suppliers.

We offer a range of pre packaged cuts, however as our meat preparation room is onsite, our Butchers will always cut to order or slice bulk buys, while you keep shopping and we can also provide quotes for bulk or specialty orders.

Our convenient hours mean that you no longer have to resort to take away if you’re late home from work as tender steak, chicken breast, pork and lamb is always available!

Likewise if there is something you would like us to stock that you can’t find, just see one of our friendly staff and we’ll try to make sure it’s there when you next visit.

It’s just all part of the service here at SUPA IGA Wembley!

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Bakery

Remember when going to the bakery was an adventure with mouth-watering delights? We do, and that’s why we bake our own goodies right here in the store.

Our bakery offers the traditional golden oldies along with the greatest of the latest. There is a wide selection of baked breads, savouries, pies, sweets and cakes along with a large range of organic, gluten free and low GI products.

Our staff are proud of our bakery, and when you do visit us, you will always find a friendly smile on the other side of the counter!

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Organics

The word “organic” refers to the way farmers grow and process agricultural products, such as fruits, vegetables, grains, dairy products and meat. Organic farming practices are designed to encourage soil and water conservation and reduce pollution.

Farmers who grow organic produce and meat don’t use conventional methods to fertilize, control weeds or prevent livestock disease. For example, rather than using chemical weedkillers, organic farmers may conduct more sophisticated crop rotations and spread mulch or manure to keep weeds at bay.

At Wembley SUPA IGA we offer a fantastic range of organic produce and products, many of which are locally produced. We are absolutely committed to ensuring the needs of our customers are always exceeded, so if there is something you would like to see us stock, please do not hesitate to ask or use our online contact form.

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Meals To Go

There’s no doubt we are all much busier and short on time than we used to be, or at least it seems that way! However eating healthy, nutritious meals shouldn’t be something we sacrifice. At Wembley SUPA IGA we make it easy for our customers to choose from a range of deliciously prepared meals and salads 24 hours a day!

We have fresh cooked breakfast from 6am-10am including breakfast wraps, bacon & egg muffins, toasties and much more! We also have a range of freshly cooked meals for lunch or dinner from 10am – 10pm and also offer freshly made rolls and sushi every day, whilst our self serve salad bar is open 24 hours.

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Customer Service

At SUPA IGA Wembley we’re passionate about customer service! Our staff will always greet you with a smile and we like to think that nothing is too hard and we will always help wherever we can.

We are constantly trying to improve everything we do; our range; the quality of our products and our service and this all starts at the front of the store.

We also offer Free Fruit For Kids who are shopping with an adult in our store. It’s part of our commitment to a healthy food choices for children in our community.

We welcome feedback and will always do our very best to ensure your experience with our store is a great one!

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Home Delivery

We are proud of our high level of customer service and we want to make your shopping experience a great one. Our staff will pack your groceries and help carry them to your car and you can also arrange to take advantage of our HOME DELIVERY SERVICE.

Deliveries are made daily, so if you shop with us and require your groceries to be delivered, we can deliver on the same day! (up to 5pm only) Delivery fees may apply.

If you are unable to come shopping personally, you can also shop online and we will pick, pack and deliver your groceries to your home, office or accommodation. You may also choose to collect you order from the store at your leisure.

It’s all part of the service here at Wembley SUPA IGA!


Community

Community Chest is an IGA initiative to raise funds for contribution to the local community. Every time you purchase a Community Chest product you are helping to support various organisations, sporting clubs, charities and community groups in the local communities that surround our store. That’s because a percentage from each Community Chest product sold is set aside for distribution back into the community.

Next time you are in the store look for the special Community Chest tickets on the shelves to help you identify which products help put something back into our local community. To find out more about how IGA Community chest is benefiting local communities all over Australia click here.

SUPA IGA Wembley also supports our local schools and not for profit organisations by donating a percentage of what their members spend in store back to the organisation when they are part of the our Community Rewards program.

It’s a great program that allows your organisation to raise funds by simply doing your shopping – and don’t worry if your group doesn’t have the largest membership base. Family members and friends can also join or why not have a membership drive and give our customers a key tag? For more information please complete our online contact form and we’ll be in touch.


Fuel

There has been a lot of publicity lately about fuel discounts. There is no doubt that every Australian family is interested in saving money.   We would like to help you maximise these savings.

Save 4 cents a litre at Gull & Peak Service Stations!

At Wembley Supa IGA we thought we would make it easy for you to save on your fuel. It’s simple:

  1. Spend $25.00 or more in one transaction in our Store
  2. Take your receipt to participating Gull & PEAK Service Stations
  3. Save 4c per Litre on your fuel!

Click here for a list of participating service stations

* Full terms and conditions are available in store.

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Trading Hours

Wembley SUPA IGA is open 24 hours – 7 days a week including public holidays.


Price Match

As locally owned independent businesses, we have always taken great pride in being part of the community and offering our customers the convenience of shopping local.

And while we know that friendly service and local convenience are important, giving you great value for money is what keeps you coming back.

That’s why we’ve introduced IGA’s Price Match*

We’ve reduced prices on 100s of everyday products to match the major national supermarket chains.

So now you won’t pay more to shop local on 100s of everyday products.

Stocking your favourite brands, supporting the community and now, reducing prices on hundreds of everyday products to match the major national supermarket chains, all adds up to more reasons to shop at Wembley SUPA IGA!

*Prices matched weekly to Woolworths or Coles everyday shelf price on hundreds of favourite products. Excludes promotions & specials.

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Shop Online

If you are ready to shop please     click here to visit our online store otherwise please read on for more information.

How does our online shopping work?

Our Goods To Go online shopping allows you to shop in our Supermarket online. You will pay exactly the same prices in our online store as you do in our Supermarket. Our everyday low prices, catalogue specials and other promotions are all available online.

Pricing.

As outlined above you will pay exactly the same price online as you do in store. Please be aware that some prices may vary from week to week in terms of grocery specials and fresh items that are subject to market fluctuations. Our Weekly Specials run from Wednesday to Tuesday. So if you place an order for collection or delivery the following week there may be a difference in the price of some items.

Click N Collect

Online orders are available for collection from 8am – 8pm Mon – Fri . Same day orders may be collected after midday if placed that morning. Orders placed after midday, can be collected at any time the following day.

Deliveries. (Please note deliveries are not available on public holidays)

Refer to zones listed below for postcodes and availability, (Click on link for map areas)

Zone 1 Zone 2 Zone 3
Floreat City Beach Claremont
Glendalough Churchlands Crawley
Herdsman Mt Hawthorn Dalkeith
Jolimont Mt Claremont Nedlands
Leederville Shenton Park Northbridge
Subiaco Wembley Downs North Perth
West Leederville West Perth Perth (Excluding CBD)
Wembley Woodlands Swanbourne
Doubleview

What are the Charges?

After placing your order it is received at the store where a specially trained Wembley SUPA IGA ‘shopper’ selects your  items. For this service we charge 6% of your shopping total to a maximum of $15 per order.

Delivery fees vary according to your location.

Zone 1 Zone 2 Zone 3
$7.00 per order $11.00 per order $14.00 per order

Out of stock/unavailable products.

Should a product you have ordered not be available due to circumstances beyond our control you may select to have us substitute a product from your order? We will ask your preference when you checkout online and will always call you to discuss the replacement.

How do I order weighted products?

Weighted items in our meat, produce and delicatessen departments may be ordered in increments of 250 grams. You can adjust this amount by using the simple Plus and Minus – symbols which will appear under the item.

How do I pay for my order?

You can pay for your order with Mastercard or Visa online when you check out with NAB Secure Transact.  We also accept COD or if collecting your order you may choose to pay at the store.

What if I pay online and my order value differs due to replacement products/weighted items?

When you check out using your credit card through the NAB Transact Secure Payment Gateway, the estimated total of your order is pre-authorised against your credit card. When the order is totalled in store the pre-authorisation is removed and the actual total charged to the card. You will receive notification via email when this has occurred. Please note we do not store any credit card details, this service is provided and guaranteed secure by the NAB.

Can I add to my order once I have checked out?

At this stage no, however please call the store directly on (08) 9387 9500 and we will do our best to assist you!

What if there is a problem with my order?

In the event that you experience any difficulty with your order, call (08) 9387 9500 within 24 hours of your delivery. Our trained, courteous and professional staff will assist you in resolving your problem. If you are unsatisfied with any of the products you receive, you may exchange the product for an on the spot credit that applies to your next order, or return the product within reasonable time to the store for a full refund. Our customer service hours are Monday through Friday 8.00am to 8.00pm. Please have your order number and register receipt on hand when you call.

Registration

You only need to register once. When you complete your registration you will receive an email asking you to confirm your email address. When registering you will also need to choose a user name and password (user name is your email address)

What if I forget my password?

On the log in page you will see a forgot password link. Simply click on this and enter the email address you used when registering. You will then receive an email that details how you can reset your password.

Can I save my order/s?

Yes just select the “Save Trolley” option on the trolley total tab and your order will be saved in your ‘Saved Trolley’. You can then select and personalise these if you wish ie Week One, Holidays etc. When you next log in you can recall and select the Trolleys link, you can then add or remove products as you wish – simple!

Can I save my Favourite Products?

Yes. Simply click the favourite button under the product and it will be added to your favourite products list. To recall the products simply click on the Favourite Products link.

Tobacco Products,Knife Products and Soda Bulbs – over 18 yrs ONLY.

Customers may purchase tobacco products, kitchen knives and soda bulbs from our online store but please note that when you take delivery of the goods there must be a person over the age of 18 to take delivery of the items. Please note: In order to make a purchase of a tobacco product or a knife or a soda bulb it is a legal requirement that the person is aged 18 years. A person under the age of 18 years may not legally order or receive tobacco products, knives or soda bulbs. When you receive delivery or your purchases that contain tobacco products, knives or soda bulbs our representative will require identification from any person who is receiving any tobacco products, knives or soda bulbs and appears to be less than 25 years of age. The only forms of identification that will be accepted are Australian Driver’s License, Passport or Proof of Age Card Queensland 18 plus card or Victorian Keypass Card.

If you are ready to shop please     click here to visit our online store

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Rewards Club

Wembley SUPA IGA Rewards Club is our very own rewards program. Instead of complicated offers or ‘travel points’ you may never redeem, our offer is simple. For every dollar you spend you will receive a point automatically allocated to your card*. You can then donate part or all of your points to a local community organisation of your choice or redeem these points against the cost of your groceries.

It’s free to join and in store now.

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You will find Rewards Cards at the checkouts, simply ask one of our friendly staff to scan and activate the card and you will start earning points immediately. To complete your membership visit our website, click the link below and within a few minutes you will be able to take full advantage of all Reward Card benefits.

Simply present the card at the checkout and you will earn a point for every dollar you spend*. You can then donate part or all of your points to a local community organisation of your choice or save them up throughout the year and redeem your points against the cost of groceries to help make Christmas more affordable! * Due to legsialation no points may be earned on tobacco products

You may choose to donate all or a percentage of your points to local Community organisations of your choice. These points will then be converted to cash and donated to the organisation every 12 months.

We will ask if you would like to support the community program when you complete your membership online, remember it’s completely your choice!

Already A Member? Login Here New Card? Register Now


Careers

Wembley SUPA IGA is an independently owned business with a close-knit, fun and customer focused culture. We are dedicated to providing outstanding HR support and we offer nationally accredited certificates in retail to assist in your career development.

We’re always looking for great people to work with us in a range of different positions. If you are friendly, motivated, reliable and enjoy being part of a great team – then we want to hear from you! Whilst we may not have positions available immediately we will refer to the applications on file before advertising any position.

Please complete the employment application below and submit your resume. (PDF format only). We will be in contact should a suitable position become available.





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Contact Us

We are always keen to hear back from our customers so we can improve your shopping experience and our business. We are serious about your feedback and will gladly reply to you ASAP. Please complete the form below and we’ll be in touch!





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320 Cambridge Street
Cnr Cambridge and Jersey Streets
Wembley WA 6014
Ph: 08 9387 9500
Fax: 08 9383 7011

Open 24 Hours – 7 Days


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